Weekly Cup of Joe 29# – Customer Feedback is a Wealth of Information
Whether you are freshly minted into the QMS position or you are a founder of a Startup, or a product manager with a new project... your strategy requires QMS oversight.
QMS Joe will guide you with handy tips & tricks to streamline your way to compliance.
Improve Customer Retention and Ensure That You Keep the Finger on the Pulse
Your customers are a wealth of information, more than you probably think. They can help you develop a better product, help you provide a better service, and help you offer more value.
Customer feedback shouldn’t be an exercise that you put at the bottom of the pile. People do business with people they like, know and trust – by keeping the two-way conversation open, your business can create strong, long-term relationships that provide lifetime revenue.
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